Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Karamel-Kraze and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Karamel-Kraze believes that customer conduct violates applicable law or is harmful to the interests of Karamel-Kraze and its subsidiaries.

  • Shipping & Delivery
  • At this time, Karamel-Kraze ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Karamel-Kraze ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Karamel-Kraze reserves the right to change its payment procedures at any time without prior notice to you.

    As our products are perishable, all food sales are final and cannot be returned.

    Karamel-Kraze will be happy to replace any item(s) in the unlikely event that they might be damaged during transit. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Notification of damaged items must be done within 24 hours of delivery.

    For an exchange or reimbursement, please send photos showing details of all the damaged items. Also, photos of the outside of the box should be included. I will gladly offer a full refund or exchange it.